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FAQ
I received a letter in the mail — what is it?
The mail you received was sent to individuals or businesses that have been pre-selected as top candidates based on preliminary research by region and category.
Those who receive the mail and proceed with the application will undergo a final evaluation.
Only those selected in the final evaluation will be given instructions on how to complete the registration.
Registered awardees will be publicly announced through media channels and receive official award materials.
Please see the link below for more details.
What is the purpose of the awards?
The purpose of the awards is to highlight outstanding businesses based on consumer feedback.
By sharing consumer insights with companies and recognizing those with high consumer ratings, we aim to promote positive relationships between consumers and businesses.
What kind of organization are you?
We conduct consumer research and publish the results through media channels.
Our work involves public opinion surveys and market research across various industries.
What are the selection criteria?
The selection criteria vary by industry and award category.
Please refer to the detailed award pages below for specific evaluation standards.
What are the benefits of receiving an award?
Each award category has specific benefits listed on its detailed page.
Please refer to the respective award pages below to learn more about what recipients receive.
Does it cost anything?
As stated on each award’s detailed page, there is no cost for applying or being evaluated.
Fees apply only if you are selected in the final evaluation and choose to register.
These fees cover media announcements and the issuance of official award materials.
Can I opt out or decline the award if selected?
Yes. Being selected does not obligate you to register.
You are free to decline without any penalty, and no fees will be charged if you do not proceed with registration.
Is my information secure? / Will my information be made public?
All personal and business information submitted is kept strictly confidential and used only for evaluation and communication purposes.
No information is shared publicly without your consent.
For more details, please refer to our Privacy Policy.
I never applied — why did I receive a letter?
Award candidates are selected based on preliminary research, which includes consumer feedback, online reputation, and industry-specific reviews.
Even if you did not apply directly, you may have been identified as a leading candidate in your region and industry, which is why the letter was sent.